UPDATE: 10/13/14 at 4:40 PM EDT

In response to questions raised by our library partners about the Adobe Digital Editions privacy concerns, OverDrive CEO Steve Potash met with Adobe product management at the Frankfurt Book Fair. Adobe’s product manager reported that the company will soon release an update to Adobe Digital Editions 4 to address the concerns about clear text transmission of certain usage information. We will keep you informed as soon as the product update is available.

To clarify, this issue relates to titles downloaded using Adobe Digital Editions for Windows and Mac. Adobe’s product manager reports that the concerns raised do not relate to third-party apps, including the OverDrive App.

We are actively looking into the situation further and will continue update our partners as we learn more from Adobe.

 

_____

On Tuesday morning, OverDrive became aware of the story regarding Adobe collecting user information via the use of their desktop reading software, Adobe Digital Editions. Adobe has since released a response, which can be read in full here, explaining both the purpose of this data collection and its usage.

We respect and uphold the privacy of users who engage with OverDrive’s services and library websites hosted by OverDrive. It is our understanding that the reported issue involves Adobe Digital Editions 4, which is not used as part of the OverDrive app.

OverDrive collects information to improve the manner by which OverDrive operates and offers its products and services, and to improve how OverDrive communicates with users about those products and services. To see the full detail of what information OverDrive collects and how it is used, visit our OverDrive Account Privacy Policy and OverDrive Privacy Policy.

We are actively monitoring the situation, and will continue to update our partners and users as more information becomes available.

6 Responses to “UPDATED 10/13/14: OverDrive’s statement about Adobe Digital Editions privacy concerns”

  1. Robyn Truslow

    I read that the OverDrive app does not use Adobe Digital Editions 4. I also understand that the OverDrive app doesn’t use Adobe Digital Editions at all now, instead requiring an OverDrive account to be created. Has OverDrive used Adobe Digital Editions 4 in any of the past apps? And for those using the current app, what assurances can you give users about the privacy of our reading data?

    • Sabrina

      As far as I know, if you have a Nook (e-Ink), you still need Adobe Digital Editions to transfer the books from the computer to the eReader. And I agree, a little clarification would be nice.

    • Heather Tunstall

      Hello Robyn,
      Thank you for your note. No, the OverDrive app does not use Adobe Digital Editions 4 and has not used it in the past. For those using the app, you can see complete detail of the privacy of user data in our OverDrive Privacy Policy.

  2. Sarah

    If you read an OverDrive ebook on your computer or if you need to sideload an ebook into your Nook, you need to install Adobe Digital Editions on your computer. This statement does not address this at all.

  3. Cathleen

    Yes, could OverDrive PLEASE address the issue that Sarah brings up? What about ereader users who must use ADE to download and transfer titles?

    • Heather Tunstall

      Hello everyone,
      Thank you for your comments. Please refer to the updated post, above. We are still pursuing more answers and will report them to you as we receive them from Adobe. We understand your concerns and we want to make sure we are giving you accurate, up-to-date information. If a user downloads via Adobe Digital Editions onto their Windows or Mac, it relates to this issue.