Computerworld reported that the total sales of eBook readers would reach 6.6 million devices by the end of 2010, with an estimated jump to 11 million in 2011 (in addition to devices such as the Apple iPad). The surge in eBook reader usage has pushed eBooks and your library as a source to the forefront.

As your eBook provider, OverDrive has developed the following resources to assist staff in promoting eBooks from the library, and answering basic questions along the way.

For library staff only:
‘Mobile Update’ training session
A 30-minute online training, including a demonstration, of how to:

  1. Download eBooks and audiobooks to a mobile device (e.g., iPhone, Android, BlackBerry, Windows Mobile).
  2. Transfer eBooks from a computer to an eBook reader (e.g., Sony Reader, Barnes & Noble Nook, Kobo eReader, etc.).
  3. Transfer audiobooks from a computer to a portable listening device (e.g., iPod, MP3 player, etc.).

Visit our Training Center for additional staff training materials.

For customers and library staff:
Mobile Device / eBook Reader “How-to” Guide

A downloadable PDF (front and back) with detailed instructions on how to download titles to a mobile device and transfer eBooks to an eBook reader. This file can be printed andĀ distributedĀ as needed.

eBook Devices Cheat Sheet
A complete list of library eBook-compatible devices. This file can be printed and distributed, and is particularly helpful to customers who are in the market for a new device.

OverDrive is continually working to provide helpful resources for staff and customers. The above items are the beginning of additional updates to our existing help resources, as well as new help tools that will be introduced in 2011.

Shannon Lichty is the partner services manager for OverDrive

7 Responses to “Resources to assist customers with eBooks”

  1. RZ

    We will be getting a lot of mileage out of those Mobile Device / ebook Reader “How-to” Guide — is it possible to get editable versions of it? We’d like to include the URL to our virtual branch website and add a note about the formats that are supported in the mobile app. (Patrons are endlessly confused about the lack of support for WMA audiobooks in the mobile app!)

  2. Teresa

    I vote for editable versions, too. We would appreciate having something that we could “personalize” with the name of our virtual branch, URL, etc.